Privacy Policy

01 Information We Collect

We collect information you provide directly to us, information collected automatically, and information from third-party sources.

Information you provide directly:

• Name, business name, email address, and phone number when you fill out a contact or inquiry form
• Name and email address when you download a free resource or lead magnet
• Appointment details when you book a consultation or audit through our calendar
• Messages and communications you send us via our contact form, chatbot, or email
• Payment information when you subscribe to a paid plan (processed securely by third-party payment processors — we do not store card details)

Information collected automatically:

• IP address, browser type, device type, and operating system
• Pages visited, time spent on pages, and referring URLs
• Cookie and tracking data (see Cookies section below)

02 How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide the services you request
• Send you the free resources, guides, or tools you downloaded
• Send follow-up emails related to your inquiry or service interest
• Send SMS messages where you have provided consent (see SMS section below)
• Schedule and confirm appointments and audits
• Process payments and manage your subscription
• Improve our website, services, and marketing
• Comply with legal obligations

We do not sell your personal information to third parties. We do not use your information for purposes unrelated to the services described above.

03 SMS & Text Message Communications

By providing your phone number and checking the SMS opt-in box on our forms, you consent to receive text messages from Mechanic AI Systems at the number provided. These messages may include:

• Appointment confirmations and reminders
• Follow-up communications related to your inquiry
• Service updates and information you have requested
• Promotional messages about MAIS services (where consent has been given)

Message frequency varies. Message and data rates may apply depending on your carrier and plan.

To opt out: Reply STOP to any SMS message at any time to unsubscribe. You will receive one confirmation message and no further messages will be sent.

For help: Reply HELP to any SMS message or contact us at [email protected].

Your SMS opt-in consent will not be shared with any third party for their own marketing purposes.

04 Sharing Your Information

We do not sell, trade, or rent your personal information. We may share your information only in the following limited circumstances:

• Service providers: We use trusted third-party tools (such as GoHighLevel for CRM and communications, Google Workspace for email, and payment processors) to operate our business. These providers are contractually bound to protect your data and use it only to provide services to us.
• Legal requirements: We may disclose information if required by law, court order, or government authority.
• Business transfer: In the event of a merger or acquisition, your information may be transferred. We will notify you before this occurs.

05 Cookies & Tracking

Our website uses cookies and similar tracking technologies to improve your experience and analyze site traffic. Cookies are small files stored on your device.

We use:

• Essential cookies: Required for the website to function properly
• Analytics cookies: To understand how visitors use our site (e.g. Google Analytics)
• Marketing cookies: To track the effectiveness of our advertising

You can control cookies through your browser settings. Disabling certain cookies may affect website functionality.

06 Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Specifically:

• Contact and inquiry data is retained for up to 3 years from last contact
• Client records are retained for the duration of the business relationship and 5 years after
• You may request deletion of your data at any time (see Your Rights below)

07 Your Rights

You have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Request that we correct inaccurate or incomplete information
• Deletion: Request that we delete your personal information
• Opt-out of marketing: Unsubscribe from marketing emails at any time using the link in any email, or by contacting us directly
• SMS opt-out: Reply STOP to any text message at any time

To exercise any of these rights, contact us at [email protected]. We will respond within 30 days.

If you are located in Canada, you have additional rights under PIPEDA (Personal Information Protection and Electronic Documents Act). If you are in the European Economic Area, you have rights under GDPR.

08 Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure. We encourage you to use strong passwords and notify us immediately if you suspect any unauthorized use of your information.

09 Third-Party Services

Our website may contain links to third-party websites and integrates with third-party services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies. Key third-party services we use include:

• GoHighLevel — CRM, forms, and communications platform
• Google Workspace — email and calendar
• Google Analytics — website analytics
• Stripe or similar — payment processing
• Zapier — workflow automation and integrations

10 Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated effective date. Continued use of our website after changes constitutes acceptance of the updated policy.